Two-way voice is a feature in burglar alarm systems that allows for communication between the monitoring center and the premises being monitored. This feature is particularly useful in emergency situations where the alarm has been triggered and the monitoring center needs to verify if it is a false alarm or a real emergency. With two-way voice, the monitoring center can communicate with the premises and assess the situation in real-time. This feature also allows for quick and efficient communication with emergency services if needed.
In the commercial and residential burglar alarm industry, two-way voice is becoming an increasingly popular feature. It provides an added layer of security and peace of mind for customers, knowing that they can communicate with the monitoring center in case of an emergency. This feature is particularly useful for elderly or disabled individuals who may have difficulty reaching a phone or communicating with emergency services.
CGSmith, a business and residential security system installation and monitoring company based out of the Milwaukee WI area, offers two-way voice as part of their burglar alarm systems. With over 20 years of experience in the industry, CGSmith is committed to providing their customers with the latest technology and features to ensure their safety and security. Customers can visit the Contact Us page on the CGSmith website to learn more about two-way voice and how it can benefit their security system. The company’s team of experts is available to answer any questions and provide customized solutions to meet their customers’ specific needs. With CGSmith, customers can rest assured that their security needs are in good hands.
When an alarm is triggered, the monitoring center receives an alert and initiates communication through the speaker and microphone in the alarm system. The homeowner can respond and provide information about the situation, and the monitoring center can provide instructions or dispatch emergency services if necessary.
While not necessary, two-way voice can provide an added layer of security and peace of mind for homeowners. It allows for quick communication with the monitoring center in case of an emergency and can help prevent false alarms. However, it may come at an additional cost and may not be needed for all households.